Requirements
Experience
18+ years of experience in IT infrastructure, SRE, or production operations
Proven leadership in managing large-scale 24/7 infrastructure teams in banking/financial services
Strong experience in hybrid cloud, data center, and enterprise platforms
Technical Expertise
Deep expertise in:
Cloud platforms (private/public cloud architectures)
Container platforms (OpenShift/Kubernetes)
Hypervisors & virtualization technologies
Operating systems (Windows, Linux/Unix)
Databases (MariaDB, Postgres, MSSQL, Redis, DB2)
Enterprise scheduling & legacy systems (TWS, Mainframe)
Strong understanding of DevOps, CI/CD, and infrastructure as code
Leadership & Functional Skills
Strong strategic thinking with ability to translate business goals into technology outcomes
Excellent incident leadership and crisis management skills
Proven track record of driving automation and operational transformation
Strong stakeholder management and executive communication skills
Other Skills
Expertise in ITIL / Service Management frameworks
Strong analytical, problem-solving, and decision-making capabilities
Ability to manage high-pressure situations and multiple priorities
Key Success Metrics (Optional for your slide/JD refinement)
Infrastructure availability (SLA/SLO adherence)
Reduction in MTTR / incident volume
Automation coverage & reduction in manual toil
Capacity utilization and cost optimization
Audit and compliance adherence