Software Engineering Senior Advisor

• Identify and resolve problems faced in various online applications that serve Cigna’s online and web based platforms.

• Work on multiple high critical incident tickets to resolve issues.

• Provide support to all MML calls and resolve MML tickets.

• Work on critical CDH and MFS issues to open a MML line to triage and solve issues.

• Analyze production tickets and support application maintenance, enhancements, and bug fixes.

• Provide code analysis, business friendly explanations for requests and incidents, and resolve production critical incidents using a deep understanding of application architecture.

• Provide functional and technical knowledge of the applications.

• Hybrid work schedule.

• Bachelor’s degree in Computers or Engineering and 3 years of experience.

• Must have experience with: JCL;

• CA7M;

• Customer Driven Healthcare (CDH) Applications;

• Mainframe Services (MFS);

• MVS;

• Windows XP;

• DOS;

• OS 390;

• Z / OS;

• COBOL;

• XML;

• CICS;

• DB2 Development center;

• SOAP UI;

• IMS;

• TSO/ISPF;

• File Aid;

• Endeavor;

• SPUFI;

• QMF;

• Teradata;

• SAS;

• REXX;

• Xpeditor; and

• DISPATCP.