Required Qualifications:
• 8+ years of system programming experience including z/OS skills with TSO, JCL, started tasks, and RACF
• 7+ years of CICS system programming experience including upgrades and applying RSUs to the CICS product and related ISV products
• 7+ years of experience working with multiple z/OS file types and file systems, including PDS/PDSE, VSAM, and zFS (including allocation and related Unix commands)
• 7+ years of experience with IT Service Management (ITSM) processes, including Incident, Change, and Release management
• 7+ years of experience utilizing metric and monitoring tools to evaluate system health
• 5+ years of CPSM (CICS Plex System Manager) experience
• Ability to work on-call to support 24x7 operations as part of a scheduled rotation
Preferred Qualifications:
• Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field
• Experience using enterprise-approved productivity tools (such as Microsoft 365 Copilot) to draft technical communication and recap collaborative sessions
• Experience utilizing AI-driven tools or intelligent analytics to analyze capacity planning data, system logs, or automated alerts
• Experience with Java and JVM Administration on z/OS and/or CICS
• Experience with IBM Operational Decision Manager (ODM) or Mainframe Configuration Managers
• Ability to work independently with minimal supervision while mentoring junior team members
• Experience utilizing metric and monitoring tools (such as BMC/AMI Mainview, Splunk, and MXG) to evaluate system health
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.