Associate Information Services Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Location : RSU Tower, Sukhumvit 31, Bangkok, Thailand : Hybrid

Get To Know Us

SS&C GIDS provides information processing and computer software services and products. The Company’s operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

What You Will Get To Do:

- Answers and advises clients on questions relating to data requests

- Monitors and executes scheduled and on-request jobs in a timely and efficient manner in correlation with department standards

- Interact with the Daily Support and Technical team for problem resolution when issues arise with standard on-request JCL jobs

- Provide assistance and, in some cases, training to internal and external customers

- Effectively apply any and all available tools (including, but not limited to, EasyTrieve, PowerSelect, SQL, MS Access, Monarch/Datawatch, FileManager, Visual Basic code) to arrive at the best possible solution for generating the desired output for the customer, ensuring it is valid and in proper format

- Serve as a coach/mentor to the fellow Information Services team when appropriate. Provides help to fellow associates regarding existing procedures and processes

- Responsible for training on new tools as acquired by the group.

- Document and distribute departmental processes and procedures pertaining to the execution of various job streams and the generation of data as requested.

- May be required to work outside of normally scheduled hours as mandated by the client, project, and/or workload (e.g., evenings, weekends, and/or holidays); amount of notice may vary.

What You Will Bring:

- Bachelor's Degree in Computer Engineering/ Computer Science/ Mathematics or related field

- 2-4 years’ experience in application/production development and/or support role.

- 2-4 years in financial application support would be an advantage

- Strong communication, writing, and reading skills with the ability to effectively collaborate with both clients and technical stakeholders.

- Ability to execute multiple assignments within an established timeframe and maintain department quality standards

- Problem-solving skills; ability to confidently recommend solutions on the basis of prior analysis

- Have knowledge of Relational databases and SQL

- Have a knowledge of Mutual Funds will be a plus

- Intermediate to advanced knowledge and proficiency of at least two tools currently used in the group, including but not limited to Easytrieve, JCL, SQL, MS Access, Powerselect, Monarch, and Visual Basic