Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
Business: CTO
Principal responsibilities
• Lead the end-to-end technical delivery of the Hong Kong customer system transformation to CDMS. • Analyse existing customer system flows across online and batch processes to identify common capabilities, market-specific journeys, and opportunities for simplification. • Design, implement, and support technical solutions for customer data management in the Hong Kong market. • Ensure technology solutions align with business priorities, customer outcomes, and broader transformation goals. • Drive both Run-the-Bank and Change-the-Bank requirements in line with strategic objectives. • Provide technical leadership across development, testing, migration, and production implementation activities. • Troubleshoot complex technical issues and guide teams toward practical, scalable solutions.
Data Management & Governance • Support the implementation of data governance standards, controls, and best practices. • Ensure high standards of data quality, integrity, security, and consistency across customer data platforms. • Translate business data requirements into effective technical solutions.
Stakeholder Management & Collaboration • Partner with business, operations, architecture, and engineering teams to deliver integrated solutions. • Communicate complex technical and data concepts clearly to a wide range of stakeholders. • Work effectively across global and distributed teams, influencing decisions and driving alignment.
Delivery Excellence • Apply Agile delivery practices, including Scrum and SAFe, to manage priorities and execution. • Leverage automation and AI-enabled tools to improve productivity across coding, testing, and migration. • Manage multiple workstreams effectively while maintaining delivery quality and timelines.
• Strong hands-on experience leading software development and technical delivery in large-scale banking environments. • Deep understanding of customer systems in Hong Kong • Solid experience with legacy/mainframe technologies, including: • MVS/z/Series/CICS/JCL/DB2/PROC • Knowledge of modern integration technologies, including: • APIs/Spring Boot/NoSQL databases such as MongoDB • Experience with AI tools and automation for software engineering, testing, and migration activities.
Functional & Domain Knowledge • Strong understanding of customer data domains, customer lifecycle processes, and front-line customer-facing platforms. • Experience delivering large-scale, complex transformation programmes in banking or financial services. • Good understanding of the regulatory environment in financial services, particularly data-related controls and compliance considerations. • Knowledge of enterprise operating models, governance, and change delivery within large organisations.
Leadership & Soft Skills • Proven leadership experience in driving teams through large-scale technology and cultural change. • Strong stakeholder management and influencing skills across business and technology functions. • Excellent communication skills, with the ability to present clearly and confidently to both technical and non-technical audiences. • Strong analytical, problem-solving, organisational, and time management skills. • Ability to manage competing priorities and deliver effectively in a fast-paced environment.
Apply directly through the application link above