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We’re seeking a Vice President, MQ Support / Administrator professional to join our production services middleware team in Pittsburgh, PA; New York, NY; New Jersey; or Lake Mary, FL.
In this role, you'll make an impact in the following ways: Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms Manage TLS certificates to maintain secure and reliable messaging connectivity Perform firmware upgrades and support ongoing platform maintenance activities Deploy, configure, and maintain MQIPT environments Provision new MQ infrastructure and support day-to-day operational requirements Monitor platform health, troubleshoot issues, and drive timely resolution of incidents Support incident management activities, including triage, escalation, resolution, and service restoration Support change management processes, including production changes, maintenance planning, and implementation activities Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance Maintain operational documentation, technical procedures, and support standards Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives
7+ years of experience supporting and provisioning IBM MQ Hands-on experience with IBM MQ appliances and/or container-based MQ deployments Experience managing TLS certificates in enterprise environments Experience performing firmware upgrades and related infrastructure maintenance Experience with MQIPT deployments and provisioning Experience with change management and incident management in a production support environment Strong troubleshooting, problem-solving, and production support experience Strong understanding of secure messaging, connectivity, and operational best practices Ability to work effectively across teams in a fast-paced enterprise environment z/OS support experience strongly preferred Strong communication skills strongly desired Experience supporting highly available, enterprise-scale messaging environments preferred Familiarity with automation, scripting, or infrastructure-as-code practices preferred Experience working in large, regulated financial services environments preferred
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