In this role, you'll make an impact in the following ways:
Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms
Manage TLS certificates to maintain secure and reliable messaging connectivity
Perform firmware upgrades and support ongoing platform maintenance activities
Deploy, configure, and maintain MQIPT environments
Provision new MQ infrastructure and support day-to-day operational requirements
Monitor platform health, troubleshoot issues, and drive timely resolution of incidents
Support incident management activities, including triage, escalation, resolution, and service restoration
Support change management processes, including production changes, maintenance planning, and implementation activities
Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance
Maintain operational documentation, technical procedures, and support standards
Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives