Technical Professional Services - Sr Professional II

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Professional Services - Sr Professional II What does a successful Technical Services Professional do at Fiserv?

Work directly with Fiserv clients to transfer or de-convert their existing card portfolios. The team, comprised of project managers, data analysts, and programmers perform an initial review of a client’s requirements, write the programs and processes, and assist with the testing/loading process. These positions offer a variety of opportunities to handle both business and technical roles, learn and use multiple Fiserv applications/products, and develop relationships with many large financial institutions across the globe. We have a great team and are willing to provide on-the-job training, as needed!

What you would do:

Cobol programming and running of implementation job streams. Test and validate of output, reports, and financial balancing. Technical data mapping analysis. Deliver and execute project milestones for the full project life cycle from initiation through project closure. Design and document complex technical requirements for business applications. Partner with business analysts to identify business needs and appropriate technical solutions. Creation of mapping specifications and/or programs (depending on analyst vs. programmer role). Ensure quality of conversion suite including holding quality inspections. Debug complex code and processes. Build partnerships with clients, product owners, application development teams, and program management colleagues.

What you would need to have: • Strong knowledge in COBOL, Mainframe applications, IBM JCL, and TSO/TPX • Knowledge of Microsoft Windows applications.

• Previous IT or Business Analysis experience

• Experience in stakeholder management • Experience in converting to new processing platforms, preferred • Ability to determine estimates of effort and impacts on a variety of solutions • Excellent time management skills • Ability to manage rapid change in a fast-paced environment • Ability to manage deliverables and provide support to multiple projects

What would be great to have: • 4 Year College Degree in IT, Finance, Accounting, Economics, Mathematics or Statistics • Experience with and knowledge of Fiserv production programs and processes • Conversion experience

• Experience in a client-facing role

• Understanding of the Issuing Industry and associated products